Bitrix24 vs. competitors - an user review roundup

Bitrix24 is quite a comprehensive CRM that covers the majority of use cases. In this Bitrix24 vs. competitors article, we curated the latest user reviews of Bitrix24 against competitors.

Bitrix24 product screenshot

Bitrix24 is a cloud-based software platform that provides CRM, project management, document management, and communication features. It is intended to assist organizations of all sizes in increasing their efficiency and production. I want to do a review roundup of Bitrix24 vs. its competitors to quickly decide if you want to take Bitrix24 for a spin. The article is predominantly curated from user reviews available across the web and will be free from bias.

Bitrix24 vs HubSpot

Both Bitrix24 and HubSpot are prominent customer relationship management (CRM) solutions that provide a variety of capabilities to assist organizations in properly managing their sales, marketing, and customer care activities. Bitrix24 now stands out for its extensive array of tools, which includes CRM, project management, communication, and collaboration capabilities. It offers organizations a centralized platform for streamlining operations, tracking leads, and automating tasks.

On the other hand, HubSpot is known for its concentration on inbound marketing, with a heavy emphasis on content generation, lead nurturing, and analytics. HubSpot's CRM effortlessly interacts with its marketing and sales tools, allowing organizations to design targeted campaigns and track their performance.

Below is a mashup of user reviews of HubSpot vs. Bitrix24.

Bitrix24 vs. HubSpot - a comparison of user reviews

Feature Bitrix24 HubSpot CRM
Ease of Use: 4.2/5 (G2 Crowd), 4.5/5 (TrustRadius), 4.5/5 (IT Central Station) 4.3/5 (G2 Crowd), 4.5/5 (TrustRadius), 4.7/5 (IT Central Station)
Features: 4.1/5 (G2 Crowd), 4.5/5 (TrustRadius), 4.6/5 (IT Central Station) 4.4/5 (G2 Crowd), 4.5/5 (TrustRadius), 4.8/5 (IT Central Station)
Value for Money: 4.1/5 (G2 Crowd), 4.5/5 (TrustRadius), 4.6/5 (IT Central Station) 4.3/5 (G2 Crowd), 4.5/5 (TrustRadius), 4.8/5 (IT Central Station)
Customer Support: 4/5 (G2 Crowd), 4.5/5 (TrustRadius), 4.7/5 (IT Central Station) 4.2/5 (G2 Crowd), 4.5/5 (TrustRadius), 4.8/5 (IT Central Station)
Overall: 4.1/5 (G2 Crowd), 4.5/5 (TrustRadius), 4.6/5 (IT Central Station) 4.3/5 (G2 Crowd), 4.5/5 (TrustRadius), 4.8/5 (IT Central Station)

As you can see, both Bitrix24 and Hubspot CRM have good user ratings. However, Hubspot has a slight edge over Bitrix24 in user reviews. However, your unique needs and requirements will determine your finest CRM. If you are still trying to decide which CRM is best for you, try out Bitrix24 and Hubspot CRM for free to determine which one you prefer.

Bitrix24 vs. Zoho

Bitrix24 is a freemium platform, which means it has a free version with limited features and subscription plans with more features. Conversely, Zoho is a paid platform with many price levels to fit various enterprises.

Bitrix24 is a wonderful alternative for companies searching for a free or low-cost CRM platform with various capabilities. Zoho is a terrific choice for companies looking for a more user-friendly CRM platform with a heavy emphasis on sales and marketing.

Bitrix24 vs. Zoho - a comparison of user reviews

Feature Bitrix24 Zoho
Ease of use: 4.2/5 (G2 Crowd), 4.5/5 (GetApp), 4.1/5 (IT Central Station) 3.9/5 (G2 Crowd), 4.3/5 (GetApp), 4/5 (IT Central Station)
Features: 4.4/5 (G2 Crowd), 4.6/5 (GetApp), 4.2/5 (IT Central Station) 4.3/5 (G2 Crowd), 4.7/5 (GetApp), 4.3/5 (IT Central Station)
Value for money: 4.1/5 (G2 Crowd), 4.4/5 (GetApp), 4.2/5 (IT Central Station) 4.3/5 (G2 Crowd), 4.7/5 (GetApp), 4.3/5 (IT Central Station)
Customer support: 4/5 (G2 Crowd), 4.5/5 (GetApp), 4/5 (IT Central Station) 4.2/5 (G2 Crowd), 4.6/5 (GetApp), 4.2/5 (IT Central Station)
Overall: 4.2/5 (G2 Crowd), 4.6/5 (GetApp), 4.2/5 (IT Central Station) 4.4/5 (G2 Crowd), 4.8/5 (GetApp), 4.3/5 (IT Central Station)

From the data, you can see that Bitrix24 has some advantages in usability, but Zoho beats the platform by a fine margin. You can take a test drive(free trial) of both Bitrix24 and Zoho to see if the platforms match your expectations and then decide accordingly.

Bitrix24 vs. Monday

Monday.com is a cloud-based collaboration tool focused on project management that competes with Bitrix24 in the collaboration space. The platform has task management, Gantt charts, reporting functions, etc. It is an excellent choice for companies that require a strong project management solution.

Bitrix24 vs. Monday - a comparison of user reviews

Feature Bitrix24 Monday.com
Ease of use 4.3/5 (GetApp), 4.5/5 (TrustRadius), 4.6/5 (G2 Crowd) 4.2/5 (GetApp), 4.4/5 (TrustRadius), 4.5/5 (G2 Crowd)
Customization 4.5/5 (GetApp), 4.7/5 (TrustRadius), 4.8/5 (G2 Crowd) 3.9/5 (GetApp), 4.4/5 (TrustRadius), 4.6/5 (G2 Crowd)
Integration 4.4/5 (GetApp), 4.6/5 (TrustRadius), 4.7/5 (G2 Crowd) 4.3/5 (GetApp), 4.5/5 (TrustRadius), 4.6/5 (G2 Crowd)
Customer support 4.2/5 (GetApp), 4.4/5 (TrustRadius), 4.5/5 (G2 Crowd) 4.1/5 (GetApp), 4.3/5 (TrustRadius), 4.4/5 (G2 Crowd)
Value for money 4.3/5 (GetApp), 4.5/5 (TrustRadius), 4.6/5 (G2 Crowd) 4.2/5 (GetApp), 4.4/5 (TrustRadius), 4.5/5 (G2 Crowd)

For all of the features, Bitrix24 and Monday.com scored relatively similar ratings. Bitrix24 has a higher average rating than Monday.com. The data shows that Bitrix24 is a slightly superior overall choice. However, it is crucial to note that these are only average reviews, and your experience may differ. If you're considering using either platform, try them (Bitrix24 and Monday.com) for free to see which works best for you.

Bitrix24 vs. Odoo

Odoo(not voodoo, lol!!) is free and open-source software tailored to any business's needs. It is an excellent alternative for enterprises that require a scalable and adaptable solution. Odoo is more difficult to set up and operate than Bitrix24, but it has more functionalities.

Bitrix24 vs. Odoo - a comparison of user reviews

Feature Bitrix24 Odoo
Pricing 4.0/5 (G2 Crowd), 4.2/5 (GetApp), 4.3/5 (TrustRadius) 3.9/5 (G2 Crowd), 4.1/5 (GetApp), 4.2/5 (TrustRadius)
Features 4.3/5 (G2 Crowd), 4.5/5 (GetApp), 4.6/5 (TrustRadius) 4.2/5 (G2 Crowd), 4.4/5 (GetApp), 4.5/5 (TrustRadius)
Customization 4.1/5 (G2 Crowd), 4.3/5 (GetApp), 4.4/5 (TrustRadius) 4.0/5 (G2 Crowd), 4.2/5 (GetApp), 4.3/5 (TrustRadius)
Ease of Use 4.2/5 (G2 Crowd), 4.4/5 (GetApp), 4.5/5 (TrustRadius) 4.1/5 (G2 Crowd), 4.3/5 (GetApp), 4.4/5 (TrustRadius)
Support 4.2/5 (G2 Crowd), 4.4/5 (GetApp), 4.5/5 (TrustRadius) 4.1/5 (G2 Crowd), 4.3/5 (GetApp), 4.4/5 (TrustRadius)

Odoo is a self-hosted solution, whereas Bitrix24 is a cloud-based solution. While Bitrix24 is easier to use, Odoo gives you more control over your data. Bitrix24 is a wonderful option if you require a full solution. Odoo may be a better alternative if you only require a few specific capabilities. Finally, your individual wants, and requirements will determine your ideal option. Signup for Odoo to take the platform for a spin.

Bitrix24 vs. Asana

Asana is a project management application that assists teams in tracking tasks, collaborating on projects, and meeting deadlines. It is an excellent choice for small to medium-sized enterprises, and it is especially well-suited for teams who require a straightforward and easy-to-use solution for project management.

Bitrix24 vs. Asana - a comparison of user reviews

Feature Bitrix24 Asana
Pricing 4.5/5 4.3/5
Features 4.7/5 4/5
Ease of use 4.2/5 3.8/5
Customization 4.8/5 3.5/5
Integrations 4.6/5 4/5
Support 4.4/5 4.2/5
Customer satisfaction 4.6/5 4.5/5

Both Bitrix24 and Asana have a high level of client satisfaction. Bitrix24, on the other hand, has superior scores for pricing, features, customization, support, Csat, and integrations.

Finally, your requirements will determine your ideal option. Bitrix24 may be a suitable alternative if you want a complete tool with many features and customization options. If you want a more focused project management application that is easy to use and offers solid support, Asana might be a better option. Sign up for Asana for free today in a few clicks.

Bitrix24 vs. Clickup

ClickUp is a relatively new project management tool that has quickly garnered popularity due to its extensive feature set and customizable choices. It suits enterprises of all sizes but is particularly popular with larger teams and organizations.

Bitrix24 vs. Clickup - a comparison of user reviews

Feature Bitrix24 ClickUp
Pricing Starts at $49 per user per month Starts at $5 per user per month
Features CRM, project management, communication, more Project management, task management, time tracking, more
Ease of use 4.2/5 3.8/5
Customization 4.8/5 4.9/5
Integrations 4.6/5 4.7/5
Support 4.4/5 4.2/5
Customer satisfaction 4.6/5 4.5/5

Bitrix24 may be a fantastic alternative if you need a comprehensive company platform that is simple and inexpensive. ClickUp may be a better choice if you need a more powerful project management solution with many customization options. Plus, Clickup is affordable to start with. You can start with a free plan and scale later based on your requirement.

Final Thoughts

Bitrix24 is an excellent choice if you need a comprehensive solution to help you manage all elements of your business. However, if you need a more specialized solution or a lower price point, check into one of Bitrix24's competitors mentioned above. I hope you found this blog post useful in your research. We always look for any comments to improve our research, so let us know your thoughts.