Acuity Scheduling vs. SimplePractice - All you need to know

Acuity Scheduling vs. SimplePractice - An interesting and simple take on two scheduling tools with diverse use cases.

Alright - what is the need for the Acuity Scheduling vs. SimplePractice article where the former is an appointment scheduling software and the latter is a predominantly practice management software? The answer is both platforms are tangential in several primary use cases like online scheduling, payment processing etc. Additionally, there are many other exciting aspects that we will be covering in the article. Let's go.

What is Acuity Scheduling, and how can it help your business?

If you are visiting this site for the first time, you might not know I have already written an article on the Best Acuity Scheduling Salesforce Integration tools.

Acuity Scheduling report screenshot

Acuity Scheduling is a complete online scheduling solution for your organization. The platform provides powerful capabilities such as calendar synchronization, automated email and text message reminders, payment processor integrations, and more. Clients can easily book appointments or lessons online with Acuity Scheduling. You can display your availability times and encourage clients to make appointments while collecting all the relevant information. With multiple integrations, customizations, adherence to compliance etc., Acuity Scheduling is intended to make appointment scheduling fun.

Benefits of using Acuity Scheduling

Customer Experience Enhancement

In today's fast-paced environment, customers value ease and flexibility. Businesses can utilize Acuity Scheduling to deliver a streamlined and user-friendly booking experience. According to a recent Accenture survey, 73% of consumers prefer to book appointments online, demonstrating the growing demand for digital scheduling solutions. Businesses may accommodate this demand and exceed consumer expectations by enabling online booking using Acuity Scheduling.

Improves efficiency and saves time

Acuity Scheduling improves efficiency and saves time for organizations by streamlining appointment scheduling operations. According to a Doodle poll, professionals spend an average of 4.8 hours each week manually scheduling appointments. Businesses may free up precious resources by automating this process with Acuity Scheduling, allowing staff to focus on core operations and enhancing efficiency.

Reduction of No-Shows and Cancellations

Last-minute cancellations and no-shows can interrupt business operations and result in revenue loss. Acuity Scheduling solves this problem by providing automated appointment reminders. According to the Journal of Medical Internet Research, appointment reminders can lower no-show rates by up to 36%. Businesses may dramatically reduce no-shows, optimize their schedules, and reduce revenue losses by utilizing Acuity Scheduling's reminder tool.

Improvement in Business Reputation

Attracting and retaining consumers requires an excellent internet reputation. A BrightLocal survey shows 82% of customers examine online reviews before purchasing or scheduling an appointment. Acuity Scheduling allows businesses to collect and display customer feedback, improving their online reputation and reliability. Favourable evaluations can act as social evidence, influencing potential customers to choose one company over another.

Helpful Reporting and Analytics

Acuity Scheduling provides reporting and analytics capabilities, providing businesses with valuable data insights. Companies can make data-driven decisions to optimize operations by analyzing appointment trends, popular services, and consumer behaviour. Identifying peak booking hours, for example, can help organizations manage resources more efficiently and maximize income potential.

What is SimplePractice?

SimplePractice is cloud-based practice management software that assists health and wellness practitioners automate daily tasks such as scheduling, telehealth, client management, and more. More than an EHR(Electronic Health Record) software, SimplePractice empowers medical practitioners from start to finish. While we will be covering only the scheduling capabilities for this article, this practice management platform can do much more.

Benefits of using SimplePractice

Easier UI

SimplePractice provides a user-friendly and intuitive scheduling interface, allowing practitioners to manage their appointments easily. The software has a visual calendar view, enabling therapists to schedule, adjust, and collect commissions.


SimplePractice reduces no-shows and late cancellations by sending clients automatic appointment reminders through email or text. This feature increases customer attendance and reduces scheduling issues.

Customizable Availability

In SimplePractice, mental health practitioners can define their available choices, including precise working hours, breaks, and days off. This adaptability enables practitioners to tailor their schedules to their needs and preferences.

Group Scheduling

SimplePractice facilitates group therapy sessions by offering group scheduling features. Practitioners may quickly organize and manage group appointments, track attendance, and give participants group-specific information.

Waitlist Management

SimplePractice provides a waitlist function to fill open appointment spaces in the event of cancellations or rescheduling. Clients in the queue are automatically notified when an appointment opens, allowing them to make the appointment as soon as it becomes available.

Acuity Scheduling User Reviews - Pros & Cons

Pros Cons
User-friendly interface Pricing tiers
Flexible scheduling options Learning curve for new users
Online booking and self-service capabilities Some features can be complex
Integration and automation features Customer support can be slow to respond
Payment integration Not all features are available in the free version
Customization options Can be difficult to cancel subscription
Analytics and reporting functionalities

Source: GetApp

SimplePractice User Reviews - Pros & Cons

Pros Cons
Easy to use and navigate Not as customizable as some other platforms
Allows for online scheduling and booking Can be slow at times
Syncs with Google Calendar Lacks some features that other platforms offer, such as the ability to create recurring appointments
Offers automatic appointment reminders Customer support can be slow to respond
HIPAA compliant Can be expensive for larger practices

Source: GetApp

Final Verdict

Acuity Scheduling is a superior option for practices that require a more flexible and feature-rich scheduling tool. SimplePractice is an excellent option for practices searching for a primary and easy-to-use scheduling tool. Finally, your individual wants, and requirements will determine the ideal choice. If unsure which platform is best, sign up for a free trial before selecting. Try Acuity Scheduling by clicking on the below button.

SimplePractice offers a 30-day free trial without any credit card registration. Click the below button to start in a few clicks. Let me know which one you are trying out today.